GROWTH STORY
From basement repairs to 50% growth in 12 months — how Skrrrrt Scooters scaled with flexible warehouse space
Skrrrt Scooters at a glance:
Outgrew basement and small workshop; needed secure space for remote customer drop-offs; juggling utilities across multiple locations
Flexible warehouse space with 24/7 access, intercom for remote drop-offs, all-inclusive pricing, and easy unit upgrades
50% business growth in 12 months; expanded to larger unit; added technicians; streamlined operations with hands-off customer drop-offs
Mak started Skrrrt Scooters in October 2019 with a simple premise: if it’s electric with wheels, they’ll fix it. What began in a rented basement quickly outgrew that space, then a storefront, then a small 10×40 workshop. The business kept growing, but the infrastructure couldn’t keep up.
WareSpace changed everything. The secure facility lets customers drop off scooters remotely using the intercom system — no more needing someone on-site at all times. The all-inclusive pricing eliminated utility juggling across multiple locations. And when business grew 50% in his first year, upgrading to a bigger unit took just a conversation with the manager. Now Mak can focus on scaling the business instead of managing logistics.
Before WareSpace Outgrowing Every Space
Outgrowing Every Space
Mak launched Skrrrt Scooters on October 30, 2019 — almost six years ago. The business started in the basement of a house he was renting. When that got too cramped, he moved into a storefront he was sharing with another business. Then came his own workshop, about 10 x 40 feet.
Each space had the same problem: someone had to be there. Customers needed to drop off scooters, and that meant Mak or an employee had to physically be present to receive them. The storefront helped — he could have someone there to interact with customers — but it added complexity and cost.
Managing utilities across multiple locations made everything harder. Rent here, electricity there, internet somewhere else. Things got confusing. Bills got missed. The mental load of tracking payments across different spaces drained time and energy that should have gone into growing the business.
The real bottleneck was flexibility. Traditional leases locked him into spaces that either got too small as the business grew or stayed too big when things slowed down. He needed somewhere that could scale with him — not against him.
“It is really nice that it’s all inclusive. Everything’s taken care of for you. The WiFi, lighting, it’s all taken care of. So it’s a bit off my plate essentially — something that I don’t have to deal with. And knowing the price that I see is the price that I get is really nice.”
Mak Bakkal Skrrrrt Scooters
Making the Switch Finally Finding Flexibility
Finally Finding Flexibility
WareSpace was Mak’s first real warehouse. The difference was immediate.
The intercom system solved his biggest operational headache. Customers can now buzz themselves in and drop off scooters without anyone needing to be on-site. His courier comes every Wednesday, uses a code to enter, and picks up scooters marked for his other storefront locations. Technicians can work independently when Mak’s not there.
The all-inclusive pricing simplified his financial life completely. One payment covers rent, utilities, WiFi, everything. No more juggling bills across multiple locations. No more surprises. The price he sees is the price he gets.
Yes, the per-square-foot cost runs about 20-30% higher than some alternatives. But that comparison doesn’t include utilities — and utilities add up fast. When Mak factored everything in, WareSpace made financial sense. The convenience of 24-hour access and the flexibility to change unit sizes sealed the deal.
The amenities exceeded expectations. Conference rooms with TVs and presentation equipment give him a place to work on the business instead of in it. Free coffee that’s always restocked. Monthly donuts. A photo studio he hasn’t used yet but knows is there when he needs it.
Where They Are Now 50% Growth and Counting
50% Growth and Counting
Just over a year at WareSpace, and the numbers speak for themselves: roughly 50% business growth, more scooters repaired. More customers served. More riders back on the road.
The growth came from being able to do more with less friction. Mak added technicians because the space and systems supported it. He could be hands-off while still maintaining quality and security. His time went toward scaling instead of logistics.
When he needed more room, the upgrade process took about a week. He mentioned to Mike, the manager, that he might be filling up his space soon. Mike showed him available units right then. A week later, Mak let him know he was ready, and the move happened smoothly. No lease renegotiations. No drama. Just expansion.
The community aspect surprised him. The building is full of motivated business owners — a mix of young entrepreneurs and established operators. There’s an energy to seeing other people working hard on their own businesses. Mak’s made friends he stops to chat with when their doors are open. Sometimes just being around other driven people pushes you to show up and do the work.
“WareSpace has absolutely helped my business grow — not only in how much space I’m able to use, but in how many technicians I’m able to bring in, and the amount of things that I’m able to do.”
Mak Bakkal Skrrrrt Scooters
What They Love Freedom to Scale
Freedom to Scale
For Mak, WareSpace solved problems he’d been fighting since day one.
The remote drop-off capability through the intercom system meant he didn’t have to be physically present for every customer interaction. That single change multiplied his capacity. He could run operations from multiple locations, have couriers handle transfers, and let technicians work independently.
The all-inclusive pricing eliminated the mental overhead of managing utilities across different spaces. One bill. One payment. Complete clarity on costs. When you’re growing a business, simplifying the back-office stuff frees up energy for what actually matters.
The flexible leasing meant he could experiment. Start in one unit, prove the model works, then scale up when ready. If things slow down, scale back. The short-term structure removes the risk of being locked into space that doesn’t fit anymore.
The community provided unexpected motivation. Being surrounded by other business owners working toward their own goals creates accountability. When you see your neighbors grinding, you show up too.
As Mak put it: WareSpace is perfect for people who want to experiment — and then grow when they’re ready.
How long does it take to sign a lease and move in?
What’s included with my rental?
Your rental at WareSpace comes with a comprehensive range of amenities and services designed to simplify your operations and maximize efficiency. Here’s what’s included:
- Loading Docks – Access to shared or private loading docks, making shipping and receiving seamless.
- Racking Systems – Available in select units to optimize your storage capacity.
- Property Taxes – Fully covered as part of your rental agreement.
- Utilities – Electricity, heating, and cooling included in your rent.
- High-Speed Internet – Fast and reliable internet to keep your business connected.
- Maintenance Services – General building maintenance, including repairs and upkeep.
- Cleaning Services – Common areas and exterior spaces cleaned regularly.
- Landscaping – Professional landscaping to maintain a clean and professional exterior.
- Security – Secure facilities with surveillance and controlled access.
- On-Site Parking – Ample parking for employees, visitors, and business vehicles.
- Shared Facilities – Access to common spaces, including conference rooms, kitchens, and restrooms.
- Waste Management – Trash and recycling services included.
- Community Perks – Networking events, tenant support, and other resources to help your business thrive.
Are there loading docks available?
Every location is designed to have the right amount of docks so there will never be a traffic jam and always be enough or the tenants to share. Most locations have 3-5 docks that are shared by the community. Traffic jams have never been an issue.
What different size options do you have for space?
Yes, all of our buildings are secure. We have interior and exterior video surveillance, access control and other methods of keeping it secure while still allowing controlled access for members, their guests, visitors and logistics deliveries.
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