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From startup to 230 patients in four months: how a medical equipment supplier scaled at lightning speed

Concho Hearts Hospice // WareSpace

WareSpace North Richland Hills

Concho Hearts Hospice on WareSpace

Concho Hearts Hospice at a glance

The problem

Growth was happening faster than their infrastructure could support, and traditional warehouse space would consume startup capital.

The solution

Flexible warehouse space with all-inclusive pricing and amenities, including 24/7 access and security for emergency medical equipment needs.

The results

Went from zero to 230 hospice patients in 4 months while upgrading through 3 unit sizes; an estimated $91,000 in annual savings.

Bryson Bird launched Concho Hearts Hospice in January 2025 with a challenge most startups would envy: growth happening faster than infrastructure could support. Four months in, the company serves 230 hospice patients across 10 DFW locations and has already upgraded through three different unit sizes, all while saving an estimated $91,000 a year versus traditional warehouse space.

Before WareSpace: the price tag problem

A medical equipment distribution company needs loading docks, climate-controlled storage, 24/7 access, and a central location from day one. Bryson shopped warehouses across DFW at $8 to $12 per square foot, costs that would consume the startup capital he needed for patient acquisition and inventory.

Then he found WareSpace, where the cost difference translated to roughly $91,000 in annual savings, before counting the equipment he wouldn't need to buy.

“The average price was about $8 to $12 a square foot everywhere else. Then we stumbled upon WareSpace. In a year's worth, we're saving $91,000 a year in storage space.”
Bryson Bird, Concho Hearts Hospice

Making the switch: an all-inclusive solution

WareSpace promised amenities other warehouses treated as luxuries: daily pickups, meeting rooms, and proper facilities. The reality exceeded expectations, with a clean, bright facility that felt pleasant rather than industrial.

Professional amenities were standard rather than optional upgrades, and management installed custom racking to their specs.

Where they are now: 3 upgrades in 4 months

Concho Hearts now operates from a large expansion unit, its third upgrade in four months, serving 230 patients across 10 hospice locations. Loading docks handle constant deliveries of cylinders, wheelchairs, hospital beds, and oxygen equipment.

Emergency 24/7 access proved essential: staff can stop in at any hour, grab equipment, and get to patients quickly.

“For our business, 24 hours access was a priority for us because we have emergencies sometimes. We had to come in here, grab oxygen, wheelchairs, anything of sorts. And we can just stop in, grab what we need, lock up, and then leave with no hassle.”
Bryson Bird, Concho Hearts Hospice
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